At AEP Energy, our goal is to do the right thing, every time, for every customer and every employee. A great customer experience is important to us, so having employees who care about the company, the community and YOU is key. That’s why our Commercial and Industrial Sales Team is comprised of energy experts who are devoted to tailoring energy solutions to help businesses improve their bottom line, and who live and work right here in your neck of the woods.
What We Have to Offer
Our sales team has an extensive variety of experience and expertise in the energy industry and the know-how to offer customized solutions specific to each business’ needs. They partner with businesses every day to build smart and successful product strategies and help them navigate through a complex and rapidly changing energy industry. This comprehensive approach offers solutions that help maximize savings and increase profitability.
Our simple and straight-forward approach ensures customers know what to expect every step of the way, including the following benefits:
Our Plan Options
AEP Energy offers a variety of plan options in order to help us customize energy solutions specific for individual business needs. Some of the benefits of these plans include:
Why AEP Energy?
Why AEP Energy? Just ask one of our energy experts, Todd Altenburger, C.E.M., Director of Energy Solutions, who joined AEP Energy in 2013. “I believe we become wiser every day in this business, and that’s what differentiates AEP Energy from its competition. AEP Energy can develop and deliver on new, creative solutions for customers as needs have evolved from focusing solely on price to behind-the-meter asset partnerships and renewable energy solutions,” said Altenburger.
He also believes savvy customers look beyond a good price on an arbitrary day. Todd does his best to deliver solutions that create value well beyond the request for pricing, and likes to challenge customers on current strategies, digging deep into what’s really needed in order to deliver the most value over time.
We want to make sure everyone gets the assistance they need when they need it and there are several ways to reach us with energy supply questions. Persons with questions about an account or general service needs can check out our website here or call our Contact Center advocates at 866-258-3782 Monday through Friday from 8 a.m. to 7 p.m. and Saturday from 9 a.m. to 1 p.m. EST.
To learn more about our products or wish to sign up for energy supply, Contact Center advocates are available Monday through Friday from 8 a.m. to 7 p.m. and Saturday from 9 a.m. to 1 p.m. EST at 855-300-7192.
Contact Center advocates are also available to chat online with Monday through Friday from 8 a.m. to 7 p.m. EST. Email is also an option, and a Contact Center advocate will respond within one to two business days. Simply complete a contact form for assistance. Customers can also reach AEP Energy at www.AEPenergy.com and via social media on Facebook, Twitter and LinkedIn.