About

Who We Are

AEP Energy is a certified competitive retail electricity and natural gas supply provider operating in 27 service territories in six states and Washington, D.C. As America’s Energy Partner℠ we supply electricity and natural gas solutions to nearly 430,000 residential and business customers and take pride in making it easy for customers to buy, manage and use energy. Based in Columbus, Ohio and Chicago, Illinois, AEP Energy is committed to excellence by serving customers with value, innovation and many years of industry experience. Established in 2002, AEP Energy is a wholly owned subsidiary of American Electric Power (AEP), a Fortune 200 Company and one of the largest electric utilities in the United States.

Our Mission

Together, with our customers, we are redefining the future of energy and developing innovative solutions that power communities and improve lives.

Our Vision

Powering a new and brighter future for our customers and communities.

Our Values

The driving force behind AEP Energy’s success is a set of core values that service as our framework for doing business.

Zero Harm

Demonstrating a commitment to safety by looking out for each other
Showing mutual care for the health and well-being of others

Integrity & Stewardship

Doing the right thing, every time
Valuing the diversity of people, their ideas and contributions
Treating people with respect
Being a good corporate citizen and environmental steward

Adapt & Achieve

Being agile and proactive to adapt and be ahead of change
Being innovative and resilient as we embrace new ideas and opportunities
Collaborating across boundaries
Engaging in improving our business
Taking accountability for decisions and actions

Customer Focus

Listening to customers
Considering the customer impact of our decisions
Delivering value to our customers

What We Do

AEP Energy prides itself on being a trusted energy advisor for residential, small business and commercial customers. Simply put, our core focus is selling electricity and natural gas supply at market based prices rather than rates offered by the utility. These prices protect customers from potentially volatile and fluctuating energy rates, giving our customers peace of mind. AEP Energy is committed to providing customers with environmentally friendly options. Our ECO-Advantage℠ renewable energy helps you manage your budget and feel good knowing you are supporting a cleaner environment.

Competitive Operations

AEP OnSite Partners provides behind-the-meter services and solutions by assisting customers in reducing energy costs and risks. AEP Energy Partners procures and sells wholesale energy in deregulated markets.