Enrolling is fast and easy.

AEP Energy not only offers protected rates and loyalty rewards. We also provide hassle-free signup. You can do it online in just a few short minutes.

See energy plans in your area:

  • Choose a Plan

    Choose the plan that’s right for you based on price, duration and renewable energy options.

  • Sign Up In Minutes

    Sign up online or over the phone by providing a few pieces of information.

  • Seamless Process

    Once you’re approved, we do all the work to switch you, and we notify you of your approximate start date.

  • No New Bills

    Nothing changes about your electricity delivery and you still get the same bill from your local utility.

What happens after I enroll?

Here are a few of the more common questions customers ask after they sign up with AEP Energy.

Visit a list of Frequently Asked Questions

Do I need to call my local utility company to cancel service?

No. AEP Energy contacts your utility company about your switch. But remember, your local utility still delivers your energy, handles maintenance, and sends you your bill.

Who do I call if there is an outage?

Your local utility company will still manage any maintenance issues or emergency situations.

What do I do if I have a billing question?

Your monthly statement is still sent and managed by your local utility company. Please call them with questions.

What if I want to cancel?

Most AEP Energy plans come with no fees for canceling before the end of your agreement. Be sure to review the terms and conditions of your contract, though, before making any decisions.

Industry Overview

How does Energy Choice work?

  • In the old days, the same company that generated energy also delivered it. That led to monopolies, which affected prices and service.

  • Many states passed rules that separated the energy producers, suppliers, and deliverers. This helped eliminate monopolies.

  • A limited number of companies in the U.S. generate electricity from raw materials. These producers sell that energy to suppliers.

  • Suppliers, like AEP Energy, buy energy from producers so customers have access to more options. They work with local utilities to deliver that energy to your home.

  • No matter which supplier you choose, your local utility company uses its lines and pipes to deliver your energy. They also read meters, do repairs and send your bills.

  • Access to multiple suppliers means you have the power to select a company that provides the service, price, and innovation you prefer.

From the blog

Ready to learn even more?

Read our blog posts to get even more information about energy choice and how it can work for you.

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