Once the form has been received and approved, we will be able to recognize you as a net metering customer.
- You must be an eligible customer to receive Net Metering from AEP Energy. “Eligible Customer” means a retail Residential Customer or Small Commercial Customer that owns or operates a solar, wind, or other eligible renewable electrical generating facility with a rated capacity of not more than 2,000 kilowatts (kW) that is located on the customer’s premises and is intended primarily to offset the customer’s own electrical requirements.
- If at any time during the term of this Agreement (the “Term”) you are not an Eligible Customer or are otherwise unable to meet the requirements set forth in the Net Metering Requirements or this Agreement to receive Net Metering, you will be required to reimburse AEP Energy for any credits provided to you for Net Metering at the contracted rate set forth in the Electric Supply Agreement. AEP Energy is required to provide Net Metering to Eligible Customers until AEP Energy’s load of Net Metering customers equals five percent (5%) of the total peak demand supplied by AEP Energy during the previous calendar year. AEP Energy, in its sole discretion, may provide Net Metering beyond the five percent (5%) threshold; provided, however, AEP Energy reserves the right to place a hold on all Net Metering applications received after the five percent (5%) threshold has been met.
- Your net metering facility must be an Eligible Renewable Electrical Generating Facility and be equipped with metering equipment that can measure the flow of electricity in both directions at the same rate. At all times during the Term, you will own and maintain all necessary equipment required for AEP Energy to provide you with Net Metering.
If you have any questions, please contact our Customer Care Team at
1-866-258-3782, Monday – Friday from 8 a.m. to 7 p.m. and Saturday from 9 a.m. to 1 p.m., EST.