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C&I Sales Operations Monthly Feedback
Reviewer Name
*
1. Please select you assigned Specialist in which you are providing feedback.
*
Specialist
Amber Sankey
Blanca Dandy
Carol Lara
Heather Parkman
Jessica Darling
LeeAnn Gunderson
Nate Hale
Philip Mayhew
Shawn Nixon
Woo Jin Lee
2. All my requests are submitted or responded to on or before the due date.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
3. My Sales Support keeps me informed of the status of pricing requests should any problems arise.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
4. When applicable, all email are responded to per specifications of sales rep.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
5. My Sales Support accurately prepare RFPs (i.e. has strong attention to detail in terms of correct bill type, meter read starts, etc).
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
6. My Sales Support supports any ad hoc requests accurately (ie: LDE, EDAs, PowerPerks etc).
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
7. My Sales Support provides clear and professional responses to my questions.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
8. I [would] feel comfortable with my Sales Support reaching out to my brokers (indirect), customers (direct) and directly answering their questions when necessary.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
9.My Sales Support informs me in advance of any PTO to ensure seamless out of office coverage.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
10. My Sales Support takes initiative on usage issues. He/She follows up on pending requests and works to resolve to adhere to due dates.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
11. My Sales Support takes initiative on pricing issues. He/She follows up on pending requests and works to resolve to adhere to due dates.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
12. My Sales Support takes initiative on credit issues. He/She follows up on pending requests and works to resolve to adhere to due dates.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
13. Please provide examples of areas your assigned Specialist is successful.
14. Please provide examples of areas your assigned Specialist has room to grow.