C&I Sales Operations Monthly Feedback

Reviewer Name*

1. Please select you assigned Specialist in which you are providing feedback.*

2. All my requests are submitted or responded to on or before the due date.*

3. My Sales Support keeps me informed of the status of pricing requests should any problems arise.*

4. When applicable, all email are responded to per specifications of sales rep.*

5. My Sales Support accurately prepare RFPs (i.e. has strong attention to detail in terms of correct bill type, meter read starts, etc).*

6. My Sales Support supports any ad hoc requests accurately (ie: LDE, EDAs, PowerPerks etc).*

7. My Sales Support provides clear and professional responses to my questions.*

8. I [would] feel comfortable with my Sales Support reaching out to my brokers (indirect), customers (direct) and directly answering their questions when necessary.*

9.My Sales Support informs me in advance of any PTO to ensure seamless out of office coverage.*

10. My Sales Support takes initiative on usage issues. He/She follows up on pending requests and works to resolve to adhere to due dates.*

11. My Sales Support takes initiative on pricing issues. He/She follows up on pending requests and works to resolve to adhere to due dates.*

12. My Sales Support takes initiative on credit issues. He/She follows up on pending requests and works to resolve to adhere to due dates.*

13. Please provide examples of areas your assigned Specialist is successful.

14. Please provide examples of areas your assigned Specialist has room to grow.