Sales Operations Monthly Feedback

Reviewer Name*
1. Please select you assigned Specialist in which you are providing feedback.*
Month Reviewing
2. All my requests are submitted or responded to on or before the due date.*
- Strongly Agree
- Agree
- Neutral
- Disagree
- Strongly Disagree
- N/A
3. My Sales Support keeps me informed of the status of pricing requests should any problems arise.*
- Strongly Agree
- Agree
- Neutral
- Disagree
- Strongly Disagree
- N/A
4. When applicable, all email are responded to per specifications of sales rep.*
- Strongly Agree
- Agree
- Neutral
- Disagree
- Strongly Disagree
- N/A
5. My Sales Support accurately prepare RFPs (i.e. has strong attention to detail in terms of correct bill type, meter read starts, etc).*
- Strongly Agree
- Agree
- Neutral
- Disagree
- Strongly Disagree
- N/A
6. My Sales Support supports any ad hoc requests accurately (ie: LDE, EDAs, PowerPerks etc).*
- Strongly Agree
- Agree
- Neutral
- Disagree
- Strongly Disagree
- N/A
7. My Sales Support provides clear and professional responses to my questions.*
- Strongly Agree
- Agree
- Neutral
- Disagree
- Strongly Disagree
- N/A
8. I [would] feel comfortable with my Sales Support reaching out to my brokers (indirect), customers (direct) and directly answering their questions when necessary.*
- Strongly Agree
- Agree
- Neutral
- Disagree
- Strongly Disagree
- N/A
9.My Sales Support informs me in advance of any PTO to ensure seamless out of office coverage.*
- Strongly Agree
- Agree
- Neutral
- Disagree
- Strongly Disagree
- N/A
10. My Sales Support takes initiative on usage issues. He/She follows up on pending requests and works to resolve to adhere to due dates.*
- Strongly Agree
- Agree
- Neutral
- Disagree
- Strongly Disagree
- N/A
11. My Sales Support takes initiative on pricing issues. He/She follows up on pending requests and works to resolve to adhere to due dates.*
- Strongly Agree
- Agree
- Neutral
- Disagree
- Strongly Disagree
- N/A
12. My Sales Support takes initiative on credit issues. He/She follows up on pending requests and works to resolve to adhere to due dates.*
- Strongly Agree
- Agree
- Neutral
- Disagree
- Strongly Disagree
- N/A
13. Please provide examples of areas your assigned Specialist is successful.
14. Please provide examples of areas your assigned Specialist has room to grow.