What To Do Before You Move

If you’re relocating or building a new home, there are many things to take into consideration when planning your move. Aside from the heavy lifting of an actual physical move, all the tedious details can be exhausting. However, a little preparation when it comes to your new home’s energy can save you a lot of potential headaches and energy spend.

Set up your utilities in advance

One of the many tasks on your moving checklist should be contacting your utilities, such as your electricity and natural gas providers, as well as the phone and cable companies and the post office of your intent to move.

If you have a natural gas and/or electricity supplier, such as AEP Energy, you will want to contact that supplier first to notify of your intent to move along with the moving date and your new address so they can help you with your energy transition. Once you have spoken with your supplier, it will be necessary to contact the local utility as well. Since the utility handles shut offs and billing statements, they will need to have your correct information.

If you’re moving to an area AEP Energy services, you’ll want to take us and your Reward Dollars with you! Not to mention, setting up your energy plan in advance will leave you with the peace of mind that comes with having a stable fixed rate plan of your choice the moment you move into your new home. Depending on the location of your new home, you may be able to transfer your current energy plan to your new residence. You can call AEP Energy Customer Care at 1-866-258-3782 and speak with an advocate who can assist you in enrolling in a plan with a rate and term that are right for you.

Select a home that can help control energy spend

It is possible to save money and energy by selecting a home designed for energy efficiency. If you are building or remodeling a home, or wish to identify if the one you’re moving into is energy-efficient, the U.S. Department of Energy offers the Home Energy Score national rating system that can help. This system scores the energy efficiency of homes based on the structure, heating and cooling systems and hot water system, and also provides recommendations on how to increase efficiency. You can find out more about if your home’s design will allow you to control your energy spend here.

Ways to make your home energy efficient

You can control your energy spend by updating your home with energy-efficient products and appliances. AEP Energy Reward Store is our online marketplace filled with a variety of energy-saving and connected-home products for your home, available exclusively for our valued customers. It is a simple and convenient way for you to shop for items to make your home more energy efficient while saving you time and money. You can earn Reward Dollars to redeem in our Reward Store by enrolling on one of our price plans.

Don’t leave us behind! Let us help you with your move

If your new home is in an area AEP Energy services, take us with you when you move! If you have questions about transferring your electricity or natural gas service, reach out to Customer Care at 1-866-258-3782 to speak with an advocate who can assist you. Let’s keep a good thing going!

AEP Energy does not guarantee the accuracy, timeliness, suitability, completeness, freedom from error, or value of any information herein. The information presented is provided “as is”, “as available”, and for informational purposes only, speaks only to events or circumstances on or before the date it is presented, and should not be construed as advice, a recommendation, or a guarantee of future results. AEP Energy disclaims any and all liabilities and warranties related hereto, including any obligation to update or correct the information herein. Summaries and website links included herein (collectively, “Links”) are not under AEP Energy’s control and are provided for reference only and not for commercial purposes. AEP Energy does not endorse or approve of the Links or related information and does not provide any warranty of any kind or nature related thereto.

Up Next

Holiday Decoration Safety


As we near the end of the year, holiday decorations begin to go up, and the focus is now on holiday celebrations and making new year’s resolutions. While you may be rushing around getting the last-minute details together, take a minute to inspect your holiday decorations. By reviewing these tips and tricks you may find …

Is Your Energy Use Naughty or Nice? Tips for Holiday Gatherings.


Holiday season has officially begun which means lots of food, cooking, decorating, family gatherings, shopping and more. While the holidays are fun filled, they can be a little energy – draining. It is important to conserve your energy during the holidays. Whether you are the one hosting or visiting loved ones, here are some helpful …