Our Commitment to the Environment and You

At AEP Energy, we are committed to the environment and our communities. Our mission, “Together, with our customers, we are redefining the future of energy and developing innovative solutions that power communities and improve lives,” and our vision, “Powering a new and brighter future for our customers and communities,” simply stated show that we’re serious about doing the right thing every time for our customers, each other and our future.

How do we want to fulfill doing the right thing?

  • Our Customers
    • Connect with our customers
    • Deliver value
    • Be easy and accessible to work with
    • Strengthen our communities
  • Each Other
    • Pursue Zero Harm for the safety of ourselves and others
    • Be accountable
    • Assume positive intent
    • Embrace diversity and be inclusive
  • Our Future
    • Stay curious and innovative
    • Protect our environment
    • Grow our business
    • Be adaptable

Power up. Carbon down.

Sustainability matters and we can help you reduce your carbon footprint. If you’re thinking about choosing renewable energy, AEP Energy has a solution for you. Our ECO-Advantage® plans offer clean and simple environmentally-friendly options for residentialsmall business and commercial and industrial customers.

ECO-Advantage plans match up to 100% of your electricity usage with Green-e® Energy Certified Wind Renewable Energy Certificates (RECs). Green-e Energy, the nation’s leading independent certification and verification program for renewable energy, certifies that ECO-Advantage meets the highest environmental and consumer protection standards.

Considering going solar?

If you’re ready to go solar, AEP Energy Solar Marketplace is our free, easy-to-use shopping service to help customers explore the environmental impact and savings of going solar. This one-stop-shop makes it easy to determine if going solar makes sense for your home! Then find and compare deals for rooftop solar systems from the best local vendors. Learn more by exploring Solar Marketplace here.

As the way we power the future changes and adapts, the horizon ahead looks bright! If you want to learn more about AEP Energy, our products, or are interested in becoming part of our team, feel free to check us out online, or reach out to our Customer Care representatives who are available Monday through Friday from 8 a.m. to 7 p.m. and Saturday from 9 a.m. to 1 p.m. EST at 1-866-258-3782.

AEP Energy does not guarantee the accuracy, timeliness, suitability, completeness, freedom from error, or value of any information herein. The information presented is provided “as is”, “as available”, and for informational purposes only, speaks only to events or circumstances on or before the date it is presented, and should not be construed as advice, a recommendation, or a guarantee of future results. AEP Energy disclaims any and all liabilities and warranties related hereto, including any obligation to update or correct the information herein. Summaries and website links included herein (collectively, “Links”) are not under AEP Energy’s control and are provided for reference only and not for commercial purposes. AEP Energy does not endorse or approve of the Links or related information and does not provide any warranty of any kind or nature related thereto.

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