You know AEP Energy as your trusted energy supplier. As a
certified competitive retail energy supplier, and a subsidiary of our parent
company, American Electric Power (AEP). But there’s so much more to our book
than just the cover. And it’s the pages inside that make us the company we
really are.
Our Mission
So, what is AEP Energy’s mission? Simply put, “Together,
with our customers, we are redefining the future of energy and developing innovative
solutions that power communities and improve lives.” Our communities matter.
The health of our planet matters. Our employees matter. And our customers
matter.
Our Vision
How do we move forward with our mission? By having an
obtainable vision of the future which encompasses all our values. Our vision is
“Powering a new and brighter future for our customers and communities.”
Our Culture and
Values
At AEP Energy, we believe in doing the right thing every
time for our customers, each other, and our future. How do we want to fulfill
doing the right thing?
Our Customers
Connect with our customers
Deliver value
Be easy and accessible to work with
Strengthen our communities
Each Other
Pursue Zero Harm for the safety of ourselves and
others
Be accountable
Assume positive intent
Embrace diversity and be inclusive
Our Future
Stay curious and innovative
Protect our environment
Grow our business
Be adaptable
As the way we power the future changes and adapts, the horizon
ahead looks bright! If you want to learn more about AEP Energy, our products or are
interested in becoming part of our team,
feel free to check us out online, or Customer Care advocates
are available Monday through Friday from 8 a.m. to 7 p.m. and Saturday from 9
a.m. to 1 p.m. EST at 1-866-258-3782.
AEP Energy is a competitive
retail electric service provider and a competitive retail natural gas service
provider and an affiliate of Ohio Power Company (AEP Ohio). AEP Energy is not
soliciting on behalf of and is not an agent of AEP Ohio.
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AEP Energy Reward Store is filled with a variety of energy-saving products for your home. It is a simple and convenient way for you to shop for items to make your home more energy efficient while saving you time and money.
Collect Reward Dollars each month for simply being an AEP Energy Customer.
Shop AEP Energy Reward Store for energy-efficient products like smart thermostats, LED lighting, and more.
Redeem your Reward Dollars and enjoy smart solutions for your home.