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How AEP Ohio’s New Billing Change Affects You

July 08, 2015

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If AEP Ohio is your electric utility and you are enrolled with a Competitive Retail Electricity Supplier (CRES) other than AEP Energy for your electricity supply charges, you may want to take a closer look at your AEP Ohio July 2015 bill.

Pursuant to a recent decision by the Public Utilities Commission of Ohio (“PUCO” or “Commission”), changes in AEP Ohio’s billing structure became effective on June 1, 2015. Accordingly, you should see a credit on your June or July electric bill (effective as of June 1, 2015) from your supplier. If you have not received a credit and have not been notified by your supplier about this recent change, we encourage you to contact them for further information.

Here’s why:
Prior to June 2015, your supplier’s price plan included the generation and transmission service charges. However, starting on June 1, 2015, AEP Ohio charges included both distribution and certain transmission chargesThat means your electricity supplier should have adjusted your price to reflect only the generation service charges. In fact, the Commission stated that they wanted “to ensure that customers do not pay twice for the same transmission-related expenses.”

AEP Energy customers
AEP Energy notified their customers regarding this change in May 2015, and AEP Energy lowered its price plans accordingly to reflect only the generation service charge for the remainder of these customers’ contracts.

AEP Energy is committed to giving you the best customer service possible and would be happy to answer your questions. You may contact the AEP Energy Care Team online at AEPenergy.com/care or by phone at 1-866-258-3782.

For customers who have not switched to an electricity supplier and still receive the standard generation service rate from the utility (AEP Ohio), your bill should have been automatically adjusted in June 2015 by AEP Ohio.

We hope this information helps you make an informed decision about who you trust as your competitive retail electricity supplier. If you are not an AEP Energy customer, we hope you’ll consider us the next time you are choosing a supplier. We are AEP Energy and we’re proud to be America’s Energy PartnerSM. Learn more at AEPenergy.com.

For an explanation of the various components of your electricity bill, see our definitions below or view our infographic.

Electricity Bill Components:

  • Generation: The charges reflected on your bill to generate the electricity you’re using.
  • Transmission: These charges reflect the interstate transmission of electricity from the generation plants to your local utility.
  • Distribution: These are the charges from your local utility to deliver service to your home. The utility reads your meter, send you a monthly bill and provides emergency and maintenance services.

 

AEP Energy is a certified Competitive Retail Electric Service (CRES) provider. While it is an affiliate of AEP Ohio, AEP Energy is not soliciting on behalf of and is not an agent of AEP Ohio. AEP Ohio customers do not need to purchase any competitive retail electric service from AEP Energy to receive or to continue to receive non-competitive retail electric services from AEP Ohio.

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