I was very happy with the process and the consultant that worked with me was instrumental in making me feel that I have made an informed and beneficial decision.

MaryAnn F. Steubenville, OH

This process was very easy with AEP [Energy]. I tried to stay with my previous supplier, but they were difficult to work with and never get back to you. I made one call, I got the rates I wanted and the response time was terrific.

Emmaus Moravian Church Emmaus, PA

My rep was an excellent representative. He put in the effort to ensure we got a good rate. He explained how everything worked, especially the possible rate fluctuation while having a contract. 5 stars!! Thank you!

J. Lombardo Electric Berea, OH

The sales rep was not pushy and was knowledgeable. The prices were the lowest I found while researching. The process of switching over was very simple.

Kyla P. Small Business Customer

My account rep was so very helpful in resolving my issue. He was patient and kind. He was understanding of the situation I presented and went out of his way to assist me. Thank you!

Mary P. First Baptist Church of Willowick

The representative was very professional and very knowledgeable. We solved my problem within a matter of 24 hours. I have a new contract and a cheaper rate than my past supplier.

Roger G. IL

One of the best customer services experiences I have ever had, especially given that it was a Friday afternoon. My rep’s follow up was exceptional. He answered all questions and was very pleasant to work with, continuing to follow up until enrollment was completed.

Messerschmidt Construction Co. Cambridge, OH

My rep was very helpful it took us a bit to decide what we were doing. No pressure…but provided information needed promptly.

Tennett Manufacturing Inc. Telford, PA

My account manager provided excellent service from sending quote updates when requested through the completion of documents for supply renewal agreement and an agreement for a new site.

Community Mennonite Church of Lancaster Lancaster, PA

All of the information that I needed to make a decision was provided upfront with no back and forth. Saved us both time and unnecessary back and forth calls or emails.

Carroll County Coffee Company LLC Carrollton, OH

We needed to select a generation supplier of electricity for our church. AEP Energy provided the best fixed rate for a three-year period. The consultant that we worked with was thorough and prompt with all communications. Very pleased with our contract and service.

Pam O. PA

My rep was knowledgeable, answered all my questions, and returned calls when promised.

Miami Valley Baptist Church Dayton, OH

The rep with AEP [Energy] called within minutes of my online request. He was pleasant, knowledgeable, and got me the rates and new contract within days.

Jo N. Defiance, OH

The rates were unbeatable and the sales representative made the transition process very smooth. As a non-profit we owe it to our members to look for the best rate. We are looking forward to being a customer for a long time. Thanks!

Phil C. Houston, OH

I’ve been using AEP Energy for over five years and am very happy with their service. AEP Energy’s pricing is very competitive, and they are very nice and easy to work with.

David W. IL

My sales rep was quick to get back to us and was able to make everything go smoothly as we switched our energy supplier. Pricing was great, my rep was great, and it was simple and smooth.

Hickory Holler Camp Park West York, IL

I have been an AEP Energy customer at my residence for the past three years; this is the reason I choose AEP Energy for my business. I have found the honesty and integrity of this company is impeccable!

Gerald L. Small Business Customer