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who’ve made the switch

94% of our customers are satisfied with their experience after switching. Sign up today. It’s fast, easy, and rewarding.

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Why AEP Energy

Why choose AEP Energy?

Our mission is to give you freedom. We supply energy to more than half a million residential and business customers. Whether you want to save money or go green, we give you the power to do so confidently.

  • BBB logo

    A+ Better Business Bureau Rating

    Rely on the energy supplier that gets great customer ratings.

  • Price Transparency

    Get the peace of mind that comes with always knowing what you’re paying.

  • Renewable Energy

    Energy plans that provide planet-friendly alternatives.

  • Reward Dollars

    Earn Reward Dollars to redeem for home technology products that help you decrease energy usage and reduce costs.

Fast, rewarding enrollment.

When you compare energy plans, it’s important to know how the rates are determined. Here’s a quick look at the types of information you’ll see.

  • It takes just minutes to sign up as a new AEP Energy supply customer.

  • When you enroll with AEP Energy, we take care of everything, including contacting your local utility company.

  • There are no appointments, no new equipment and no interruptions in your energy service.

  • Your rates may be lower when you switch to AEP Energy, but your bill will be the same one you’ve gotten used to.

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Common Questions for Maryland Residents

  • No. Most Public Utilities Commissions have only allowed investor owned utilities to participate in electric choice. Municipal electric cooperatives do not participate in electric choice.

  • There is no equipment to install or any changes in wiring or hardware. You also won’t experience any interruptions as a result of enrolling with AEP Energy and there will be no changes in your electricity delivery.

  • Eligibility rules for assistance programs can vary by state and/or utility. Please contact your local utility for more information. In Maryland, we can enroll customers who are currently on Maryland Energy Assistance Program (MEAP) or Low Income Home Energy Assistance Program (LIHEAP) and you will not notice a change with regard to your PIPP or LIHEAP benefits.

  • Unfortunately, if you owe money to the local utility, you are not eligible to enroll with AEP Energy until your balance has been paid.

  • No, AEP Energy will take care of notifying the local utility. Enrolling with AEP Energy does not eliminate or cancel your current local utility service. You will remain a customer of your current local utility as they will continue to read your meter, send you one bill that contains all of your charges and provide maintenance and emergency services.

  • In most cases, your service will begin on the next available meter-read date after your local utility accepts your enrollment. This typically takes up to 45-75 days after we receive your enrollment form. In Maryland, our service may begin as soon as three days after enrollment. You will receive a confirmation letter from your local utility that will provide your specific start date.

  • Switching fees are a cost imposed by your local utility (with the exception of Pennsylvania) that you may incur as a result of changing suppliers. However, AEP Energy will cover those charges. Please note – switching fees should not be confused with early termination fees. Many price plans do not include an early termination fee, however, please carefully review the terms and conditions of your contract.

  • Many of our price plans do not have an early termination fee if you cancel prior to the end of your agreement. However, please carefully review the terms and conditions of your contract.

  • Yes, our price plans will require that you enter into a contract. Your agreement will outline the terms and conditions including your price and term length, as well as cancellation and renewal provisions.

  • AEP Energy has a variety of electricity product offerings to meet your energy needs. Click here to see the price plans for your area.

  • You will need to provide AEP Energy with your account name and service address as listed on your utility bill, as well as your utility account number. Some utilities use various forms of account numbers or identifiers for their customers. Click here to use our Utility Number Reference Guide to help you find your utility account number and identify what type of information to provide AEP Energy.

  • It’s easy to enroll with AEP Energy! Simply enroll online by browsing the price plans for your area or give us a call at 1-855-300-7192.