Smart Energy Meters 101

Like many tools and equipment, energy meters are getting a modern upgrade. Increasingly, traditional analog energy meters are being swapped out with new smart meters. But what is a smart meter and how does it work? Read this blog to learn more and discover how your business could benefit.

What is a smart meter?

Traditional electricity and natural gas meters measure the total consumption of energy in your home each month.

Smart meters do that, plus much more. Instead of recording your energy usage monthly, smart meters record your energy consumption every fifteen minutes. They also wirelessly communicate with displays located in your business to let you know how much energy you’re using and when. Finally, smart meters “talk” directly to your utility to inform them of a power outage or other energy-related issues you may experience.

What are the benefits of using a smart meter?

Because your smart meter takes a meter reading every fifteen minutes, it provides a much more accurate picture of your business’ energy consumption than a traditional energy meter. Traditional meters estimate your energy usage based on your average energy use throughout the month. A more accurate reading could result in a lower monthly bill.  

When your meter tells you how much energy you’re using and when, you can monitor and reduce your energy usage during on-peak hours when demand on the energy grid is highest. Curbing your usage during on-peak hours can reduce your overall energy spend and helps you become more efficient. 

Since your smart meter communicates directly with your utility, it immediately notifies them of power outages, service issues and more, allowing for faster service and repairs. Your meter reading can also be done automatically through your smart meter, which means you don’t have to accommodate a service technician to come to your business to read your meter.

How do I get a smart meter?

Your utility is responsible for updating and maintaining energy meters. If your utility is upgrading your meter, they will contact you with more information. To learn if your business is eligible for an upgrade, contact your utility.

Our energy experts are here to help! If you are a current customer and have questions about smart meters or your business’ energy, call your Account Management Team at 1-888-924-7111.  If you’re interested in joining the AEP Energy family, click here.

Source: U.S. Department of Energy

AEP Energy does not guarantee the accuracy, timeliness, suitability, completeness, freedom from error, or value of any information herein. The information presented is provided “as is”, “as available”, and for informational purposes only, speaks only to events or circumstances on or before the date it is presented, and should not be construed as advice, a recommendation, or a guarantee of future results. AEP Energy disclaims any and all liabilities and warranties related hereto, including any obligation to update or correct the information herein. Summaries and website links included herein (collectively, “Links”) are not under AEP Energy’s control and are provided for reference only and not for commercial purposes. AEP Energy does not endorse or approve of the Links or related information and does not provide any warranty of any kind or nature related thereto.

Up Next

Why Small Businesses Thrive When They Go Local: The Power of Community-Based Vendors

Small Business

In today’s fast-paced, globalized economy, it’s easy to overlook the value of what’s right in our own backyard. But for small businesses, partnering with local vendors and tapping into community resources can be a game-changer. Whether you’re sourcing materials, hiring services, or building partnerships, working locally offers a host of benefits that go far beyond …

What PJM’s 2026/2027 Capacity Auction Means for Your Business’s Energy Costs

Small Business

As a small business owner, staying informed about energy market trends can help you make smarter decisions about your electricity usage and costs. The results of the latest capacity auction for the 2026/2027 planning year demonstrate the trend that energy demand will continue to rise while incentivizing increasing supply. What This Means for Your Business …