Contact

We welcome the opportunity to connect with you.

Ways to Connect with Us

 

Call

Mon – Fri, 8am – 7pm ET

Business Customer Service:
866-258-3782

Residential Customer Service For Illinois, New Jersey, Ohio, & Pennsylvania:
866-258-3782

Local: 312-327-0090
Fax: 866-996-3782

Energy Management

866-258-3782

 

Email

Customer Care

We look forward to assisting you with your questions and will respond to your message within one business day.

Send Message to Customer Care

Energy Management

care@aepenergy.com

 

Remittance Addresses

For Standard US Mail

AEP Energy
PO Box 6329 
Carol Stream, IL 60197-6329

For Overnight Mail or Special Delivery Only (e.g. Fed Ex, UPS)

AEP Energy
Attn: Lockbox Operations #6313
2012 Corporate Lane, Suite 108
Naperville, IL 60563

 

Connect on Facebook, Twitter and LinkedIn

Ask your questions through social media. A fast and easy way to connect with us!

 

Our Office Locations

Headquarters

155 W Nationwide Blvd
Suite 500
Columbus, OH 43215 [Map]

Illinois Regional Office

225 W Wacker Drive
Suite 700
Chicago, IL 60606

Michigan Regional Office

2723 South State Street
Suite 150
Ann Arbor, MI 48104

New Jersey Regional Office

309 Fellowship Road
2nd Floor
Mount Laurel, NJ 08054

 

Memorandum of Insurance

AEP Energy's Evidence / Memorandum of Insurance is available here.