The rep with AEP [Energy] called within minutes of my online request. He was pleasant, knowledgeable, and got me the rates and new contract within days.

Jo N. Defiance, OH

Overall the best company for natural gas service.

Hazel G. Cleveland, OH

Re-enrolling with AEP Energy was very easy. The customer service rep was very pleasant, answered all my questions to my satisfaction and performed the actual enrollment quickly. I was pleased with the process.

Bill D. Lima, OH

I chose AEP Energy from a combination of their reputation, rates and term length. I was surprised to have a live person answer the phone immediately. The enrollment process could not have been easier. The associate I spoke with was very friendly and wanted to make sure all my questions were answered. It felt like she was personally responsible for my satisfaction. I was very pleased about the entire process.

Mark P. Cleveland, OH

In this day of rising costs, I was pleasantly surprised to find my AEP [Energy] Electric rates would be dropping on my new agreement. The Customer Service Rep who handled my re-enrollment was very clear in explaining the new rates and terms available and the process was handled in a very short time on the phone. All my documentation arrived in a timely manner as promised. Very happy with the service.

Hank D. OH

AEP Energy is not only the best, but they also have competitive rates; far better than the other companies. I am never again switching from AEP Energy. They will have me for life.

Steve S. Athens, OH

Just the ease of talking with a representative and not a computer was very satisfying, very polite representative without any pressure, very knowledgeable and helpful with all questions.

Mark L. Defiance, OH

I live on a fixed income and closely watch my expenses. After considerable research, I found that AEP [Energy] was the best deal and value for my lifestyle.

Robert Akron, OH

I really was excited to have an extended contract with a reasonable price and no cancellation fee…we are happy.

Pat B. Canal Fulton, OH

Very satisfied with the entire process. The specialist was well-prepared and very professional. Have always had a positive experience dealing with AEP Energy.

Roger S. Columbus, OH

It made sense for us to choose AEP Energy as our natural gas supplier. Their low CCF rate and fixed rate options won me over.

Christy B. Englewood, OH

AEP [Energy] will remind you when your contact is up. I had other companies not tell me and double my rate, and I was stuck with it for several months until I got transferred to new company. I’ve been with AEP for a few years now and have never had any problems.

Brian D. Cincinnati, OH

All of the information that I needed to make a decision was provided upfront with no back and forth. Saved us both time and unnecessary back and forth calls or emails.

Carroll County Coffee Company LLC Carrollton, OH

Good price without fees and cancellation fees, very user-friendly and friendly nice easy experience with this company to enroll.

George Y. Alliance, OH

We have been very satisfied with the service.

John T. Canton, OH

AEP Energy offers great rates for longer terms without cancellation fees. When AEP [Energy] posted a rate lower than my already great rate, it was easy to work with their customer service representative to switch to the lower rate. Great service with no strings attached.

Kendra L. Willowick, OH

The enrollment process was simple, easy and quick. When I called to clarify an issue that occurred the customer service person was very professional and polite.

Michael G. Toledo, OH

As a repeat subscriber to AEP Energy’s renewable energy program, I have been very happy with every aspect of this service. The rates are fair, the website is easy to navigate and it was a simple process to switch to AEP Energy from our regular electricity provider. It is so important that our country expands its capacity for green energy sources, and I have been very pleased to be able to direct our household energy dollars toward support of wind power.

Kathy C. Cincinnati, OH

AEP Energy offered a plan sourced from 100% wind-generated, renewable energy. Not only did it meet my aspirations, it was very cost-effective. The 18-month plan was very competitive with other renewable and conventional energy providers.

Ed N. Westlake, OH

We have used AEP [Energy] as our electric supplier and re-upped our contract with them. Prices and service are good.

Linda B. Canton, OH

I have found AEP [Energy’s] natural gas and electric rates to be among the lowest. Low rates along with AEP [Energy’s] long-standing leadership in energy makes it easy for me to be a customer of an established energy leader with a reliable reputation.

Daniel C. Cleveland, OH

After a bad experience with another provider I contacted AEP Energy. Their rates are considerably lower than my local provider and their customer service is top notch. I have renewed my enrollment several times and will continue to use AEP Energy.

Michael J. Brookville, OH

Fair prices for electricity, no hassle service. It’s a win-win for us.

Arnold B. Canton, OH

I have been an AEP Energy customer for electricity for two years. When my contract was expiring, I went to compare AEP Energy prices and terms to other suppliers. AEP Energy had the best prices with no cancellation fees. After researching, I ended up adding AEP Energy as my Natural Gas provider as well. The phone specialist was helpful and answered all of my questions.

Cathy P. Columbus, OH

My account rep was so very helpful in resolving my issue. He was patient and kind. He was understanding of the situation I presented and went out of his way to assist me. Thank you!

Mary P. First Baptist Church of Willowick

AEP Energy has competitive prices with no early termination fee. It was very easy to lock in a long-term, fixed rate. However, they also had smaller term fixed rates that were better than most other companies I researched. For this reason, I would recommend them.

Jewellee R. Massillon, OH

Last week I renewed my contracts with AEP Energy for both electricity and gas for the third time. The rates for both services went DOWN since the last contracts and beat the rates provided by our political region’s contracts for the same services. My few interactions with AEP Energy personnel have all been positive. They are always focused on problem resolution. I highly recommend AEP Energy to anyone looking for a new provider.

Carole W. Westerville, OH

I am a single mom, and I don’t make much money, so it was great to hear I can save on my energy bills! Plus, renewable energy means that my daughter can have a cleaner environment to grow in!!

Heather M. Grandview Heights, OH

I chose AEP Energy for my new residency gas supplier after comparing the cost. They are fixed rate and 24 month locked rate. I’m very pleased to say they are the most reasonable price for gas distribution from local Columbia Gas company. The online sign up experience was very simple! The best part of being their customer again is customer service and support. So glad to reunite again!

Teresa M. Chillicothe, OH

We signed up for AEP Energy’s Renewable Energy Offer at a lower rate than what we had been paying for fossil fuel-generated energy. That’s what you call a win-win situation!

David M. Akron, OH

I have received wonderful service from AEP Energy and have received very helpful and informative advice from their representatives. I feel that I am receiving a good product at a very fair price in addition to good customer service.

Linda North Canton, OH

I signed up for AEP Energy on the Energy Ohio website. The enrollment process was very easy. I received a confirmation card in the mail a few days ago and called to confirm the terms of my contract. With the push of one button I was speaking to an actual live person! She answered all my questions promptly and courteously in a matter of minutes.

William M. Akron, OH

I have been with AEP [Energy] off and on for several years now. I shop electricity and gas rates with no additional monthly fees and early termination fees all year long. AEP never has any of these additional fees and continues to have one of the lowest rates for a longer-term contract. I am always looking to lock in the price for at least 6 months to 1 year. I will continue to use AEP as long as their rates are one of the lowest.

Frank B. Campbell, OH

AEP Energy is a reliable and easy choice to choose as a provider. The pricing terms of their contracts are simple to navigate and have continuously saved me money as a customer. It’s great to have a choice, and it’s even better to have flexibility on early termination. I would strongly recommend this company to all Ohio Energy consumers.

Daniel B. Dayton, OH

I have been with AEP Energy for a few years. I chose AEP Energy because they normally have the lowest gas and electric rates in my area and they are very easy to work with. Additionally, there are no termination fees in the event you decide to transfer to another provider. I would recommend AEP Energy as your provider.

Beverly H. Beavercreek, OH

I chose AEP Energy because they did not restrict me with contracts, and had the best price. I received a lovely letter reminding me of my renewal date, and the representative was friendly and very helpful, and renewal was so easy. Working with AEP Energy is so easy. And I get rewards. Call AEP Energy and sign up. You’ll love them also.

Zoe D. Miamisburg, OH

I had switched to AEP [Energy] a couple years ago and was very surprised at the fact that there is no early termination fee. With AEP, I can check the rates when I want and if the rate is better for my budget at that time, I can re-enroll and start a new contract. If it isn’t I can continue with my current contract. I also was surprised that I earned some rewards with AEP in their “reward store,” which I ended up cashing in for a Google Home Mini with a LED lightbulb.

Tony C. Cleveland, OH

AEP [Energy]’s customer service is first- rate!! Re-enrollment process is quick and easy. Rep. is very knowledgeable, polite and professional. Thank you!!

David A. Maple Heights, OH

I renewed with AEP [Energy] because they provided me with a competitive price structure and contract that was longer than a year. The AEP representative I spoke with was friendly and knowledgeable, and she answered my questions and concerns. I also appreciate the no fee cancellation part of my contract. Thank you.

John N. Canton, OH

I chose AEP Energy as my natural gas supplier because they offer the best price per CCF with no early termination fees for the term I needed in comparison to other suppliers. The enrollment/application page was easy to read and understand. It was also very easy to apply. I look forward to my services with them.

Becki F. Jackson Center, OH

AEP customer service is first- rate!! Re-enrollment process is quick and easy. Rep. is very knowledgeable, polite and professional. Thank you!

David A. OH

AEP Energy has been great! They send you a reminder when your current rate is about to expire and renewing at a new low rate on their website was extremely easy. There is a nice rewards program also and they send fun, informative emails out every so often. I am very pleased with my AEP Energy experience!

Katrina G. Jefferson, OH

My rep was an excellent representative. He put in the effort to ensure we got a good rate. He explained how everything worked, especially the possible rate fluctuation while having a contract. 5 stars!! Thank you!

J. Lombardo Electric Berea, OH

I had a second energy provider experience, only to find out that the “Deal” gift cards or rebates that were given only ended up costing me MORE in the long run. By staying with AEP Energy, I have better control of my long-term costs and I’m not being surprised by sudden price increases.

Michael T. Reynoldsburg, OH

I realized I had to research Electric and Gas suppliers in order to get the best price so my budget didn’t get destroyed by fluctuating prices. I went online to Apples to Apples and found AEP Energy. They offered me a very competitive price for the time period I needed and no added fees. It was easy to sign up.

Trina D. Clyde, OH

I have found AEP [Energy]’s natural gas and electric rates to be among the lowest. Low rates along with AEP’s long standing leadership in energy makes it easy for me to be a costumer of an established energy leader with a reliable reputation.

Daniel C. Brooklyn, OH

My rep was knowledgeable, answered all my questions, and returned calls when promised.

Miami Valley Baptist Church Dayton, OH

I’m a brand new customer of AEP Energy in Columbus, I value their Ohio-based natural gas services and great prices. Supporting a local company that values customers and takes pride in what they do is great.

Laura C. West Jefferson, OH

The prices are great with no early penalty. The renewal process was simple and I love the fact I got prior notice that my contract was ending.

Mark B. Dayton, OH

AEP Energy was really easy to sign up with. They offer a longer term contract, which I find to be very convenient and there is no fee if you decide to switch providers. They offered the lowest price that I found and the reps are super nice and very knowledgeable.

Crystal S. Lancaster, OH

It was an easy process to work with the AEP Energy rep. Polite, helpful, and well-informed on offered services. Gave good information and answered all of my questions.

Donald F. Dublin, OH

I chose AEP Energy as my natural gas supplier because their price per CCF was one of the lowest available. Their Rewards Store, easy enrollment, and no termination fees were nice perks, too!

Dan S. Ashland, OH

I renewed with AEP Energy because of the low electric rate they offered!

Mark F. Akron, OH

I chose AEP Energy because their rates were very competitive and the representative I spoke with was very informative and personable.

Lilly W. OH

This is my second or third time re-enrolling with AEP Energy. Why? They have good rates and variety in contract length, do not penalize for changing one’s plan or cancellation fee, and their customer service is excellent. What more could a consumer want?

Mary B. Kent, OH

Good pricing and contract lengths to choose from with no early cancellation fees. Very easy to sign up for.

Beth F. Akron, OH

I encourage Cleveland residents to enroll for AEP Energy’s natural gas services. Their hassle-free enrollment process is simple, and they’re upfront with pricing.

Robert J. Medina, OH

We have been with AEP Energy for years now and have not considered leaving, their pricing is always great and if you want to leave for some reason there is no contract fee. One bill for all is also the reason I like it.

Robyn S. Dublin, OH

Great price for electric rates and reliable services, always.

Clarence P. Cleveland, OH

I review the PUCO lists of gas suppliers against a print out of last years list eliminated those whose prices increased significantly from last year. Then eliminated any with termination fees. Looked then for those with 24 month contracts. And then looked at price. AEP [ENERGY] ALL THE WAY!

Fred K. Oregon, OH

I chose AEP Energy because of their competitive rates and they also seem to want to keep you as a customer after your contract is up. They are also more personable than any other supplier that I had in the past.

-David P. Brook Park, OH

AEP Energy’s contract prices have been competitive with non-renewable energy sources. I was thrilled to have this option here in Central Ohio.

Katherine H. Columbus, OH

AEP Energy has great customer service and the best prices for energy.

Arlene Akron, OH

I chose AEP Energy as my electric supplier because the rate was good, there were no termination fees and they offered a choice to go green. Customer Service was very helpful answering questions and was very pleasant to converse with. The entire process was easy to complete. We re-enrolled with AEP Energy because we felt comfortable with them, and had no bad past experiences.

Cheryl B. North Canton, OH

I was very happy with the process and the consultant that worked with me was instrumental in making me feel that I have made an informed and beneficial decision.

MaryAnn F. Steubenville, OH

I chose AEP Energy several years ago because they offered a 100% Green Energy wind generated electrical package. I refuse to buy coal, natural gas or nuclear generated electricity because of the huge environmental impacts. Imagine my surprise when I also saved money. Green energy and more money in my pocket. What a wonderful deal.

Julie R. Worthington, OH

I was very happy to learn that AEP Energy has a 100% green energy option at a VERY competitive rate. In fact, my rate for the coming year was lower than the previous year. I know others who are looking for a green energy option and I am going to be sure they check out AEP Energy! Everyone should sign up for 100% green energy.

Peggy B. Camden, OH

Looking for savings? AEP Energy offers the best rate in the market compared to other energy suppliers, and their customer service is excellent. It’s nice to see your monthly bill getting reduced drastically by just selecting the proper plan from AEP Energy, instead of getting billed at market price. If you are looking to reduce your electricity/gas bill, take a look at AEP Energy prices and go for it.

Saleem M. New Albany, OH

What a fantastic experience! Honestly, who really thinks of their electricity provider? Your enrollment specialist, Flo, made the process totally enjoyable. She is extremely friendly and offered good advice. She also responded to all my questions.

David W. Columbus, OH

I first heard of AEP Energy through friends. They are very eco friendly. I also like the fact that I would be doing something for the environment, so I listened to them and have been pleased. The people at AEP have always been kind to deal with, and seem very knowledgeable about the product and the pricing. I have recommended this company to several friends.

Kathleen S. Akron, OH

Great service, good rates and perks. I have been with AEP [Energy] for many years and have been very satisfied.

Jackie B. Olmsted Twp, OH

One of the best customer services experiences I have ever had, especially given that it was a Friday afternoon. My rep’s follow up was exceptional. He answered all questions and was very pleasant to work with, continuing to follow up until enrollment was completed.

Messerschmidt Construction Co. Cambridge, OH

The application process was very easy. It walked me through everything I needed to do. The rate was half what I was paying and there is no cancellation fee.

Sarah W. Kenton, OH

I would highly recommend AEP Energy … they offer very competitive prices! The employees are friendly, respectful, courteous, and knowledgeable! I won’t be switching providers any time soon!!!

Patti B. Kettering, OH

I found myself researching a new electric supplier. Stability, reputation and cost was important to me. After comparing several choices in my area, I chose AEP Energy. The enrollment was effortless and I was offered the term I desired. Looking forward to saving some money on my electric bill.

Marilyn F. Centerville, OH

I have just come back to AEP Energy for both my gas and electric services, simply because of their excellent service in the past! AEP Energy offered a great usage rate, guarantee for a 3 year period. Enrollment was a very easy process. Thanks to the smooth and efficient sign up process by a very professional AEP Energy sales representative who took care of everything for me!

Mary B. Fostoria, OH

Whenever I receive a better rate from another supplier, I contact AEP Energy and renegotiate my rate without incurring any penalty. AEP Energy is by far the best and the easiest to work with.

John W. Independence, OH

I decided to shop around and look for a more cost-effective electric supplier. I had heard of AEP [Energy] and good things about them. Signing up was very easy and quick. I was very satisfied with the whole process.

Bonnie S. Alliance, OH

We chose AEP Energy because of the rate, no termination fees and the rewards. We had been with two other companies that were not truthful about the rate and service. We returned to AEP because they were trustworthy and factual about their plan. We signed up online, which was very easy.

Beckett C. OH

When my contract was up with another natural gas provider and they wouldn’t budge about their rates, I knew it was time to switch to AEP Energy. The customer service rep was pleasant, helpful, and educated on their natural gas services. Win-win for all!

Norm S. Piqua, OH

The associate [I spoke with] was wonderful, it was like talking to my neighbor.

Nancy A. Eaton, OH

Just switched to AEP Energy. Great rates. The sales consultant was very nice. Highly recommend AEP Energy.

Barbara M. Grove City, OH

I have been extremely happy with AEP Energy. The fixed price for an 18-month contract with a no-fee cancellation policy is awesome. I monitor the prices other providers have offered me and AEP Energy beats them every time. I highly recommend this company to anyone interested in excellent service and quality support.

Klaus S. Dayton, OH

The person helping me was very knowledgeable and answered all my questions. She was very patient and helpful.

Theresa, H. Alliance, OH

I chose AEP [Energy] because of their competitive rates and no cancellation fees. I enrolled by phone and had a very pleasant experience both times. Representatives were pleasant, personable, and very professional. Would highly recommend AEP.

Dorotha F. Cortland, OH

Again this year, I have re-enrolled with AEP Energy because of their reasonable rates and terms. Enrollment is also quite easy to accomplish because of the efforts of knowledgeable, efficient and pleasant specialists.

Shirley T. Dayton, OH

AEP [Energy] has continuous great rates and terms to choose to from. No billing issues and they send a end of term letter to re-enroll. I’ve been with AEP [Energy] for years for both electric and gas. Fabulous rates! You will be very satisfied.

Kathleen V. Jefferson, OH

The rates were unbeatable and the sales representative made the transition process very smooth. As a non-profit we owe it to our members to look for the best rate. We are looking forward to being a customer for a long time. Thanks!

Phil C. Houston, OH

Being retired, we need to keep our costs as low as possible. A couple years ago, I was searching on Ohio.gov energy for a supplier and found AEP Energy was an Ohio-based supplier that was offering the best price for electricity. But probably the best part is that they notify you when your contract is coming due by e-mail, and in the e-mail are the current offers from them. I then went back online to compare prices and found that they were again the best offer. So I went back to my e-mail and signed up again and again. I have been with them for 4 years. It is easy to sign up and I have never had any issues with service.

John K. Beavercreek, OH

I called to cancel my existing contract with AEP [Energy] since the rates were lower. Rep offered a better deal. She was very pleasant, not pushy, just offered a couple options. It was a quick and easy process.

Joann M. OH