What To Do During A Power Outage

The Power Went Out. Now What?

Power outages are one of the biggest frustrations of this fast-paced technological era. We rely on electricity for almost every aspect of our daily lives, and when its flow is unexpectedly interrupted, most of us are less than happy about it. A little planning and preparation can help alleviate the disruptions caused by a power outage. Try these practical steps to keep you and your loved ones safe and your life moving should one occur:

Prepare for a Power Outage Ahead of Time

It’s easiest to handle the unexpected when you already have a plan in place. Make a plan, including rules and expectations, and familiarize your family with it.

Meeting Place

Determine a meeting place for the family where emergency supplies are located. A meeting place will help ensure everyone is safe and accounted for.

Delegate Responsibilities

Whether it’s simply you carrying out the steps, or if everyone else in the family has a job, such as each child grabbing their own flashlight, be sure to go over the plan and each person’s part in advance.

Keep a Generator

Consider keeping a generator on hand for essential items, such as your refrigerator or any medical devices that depend on electricity. Keep your generator dry and protected from rain or flooding. Touching a wet generator can cause electrical shock or even death.

Assemble an Emergency Kit

Create a list of emergency supplies and keep them in a designated space. Ready.gov has a thorough list of items that can be used in several emergency situations. Take an inventory and add the following items to your kit for a power outage:

  • Food and water
  • Infant formula, bottles, diapers, wipes
  • A battery-powered or hand-crank radio and a NOAA Weather Radio with tone alert
  • Flashlights
  • Extra batteries
  • First aid kit
  • Cell phone with chargers and portable batteries
  • Wrench or pliers for turning off utilities
  • Manual can opener
  • Medications (prescription and non-prescription) and medical equipment
  • Feminine products and personal hygiene items
  • Paper cups, paper plates, paper towels, and plastic utensils
  • Sleeping bags and/or warm blankets for each person
  • Family documents (i.e., copies of insurance policies, identification documents, and bank records)
  • At least one change of weather-appropriate clothing and sturdy, comfortable shoes
  • Pen or pencils and paper
  • Books, games, and puzzles for entertainment

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Assess the Situation

Know your surroundings. It’s important to be aware of any details you’ll need to keep you and your family safe, as well as report to the utility in the case of an outage. Can you see the problem? Are there any obvious dangers to avoid?

Potential Dangers

  • Note any downed power lines. Keep your family and pets away from fallen lines and anything the lines may touch.
  • Never remove debris that’s within 10 feet of a power line.

Be Aware of Weather Conditions

If you’re experiencing a summer outage:

During winter outages:

  • Keep blankets in an easily accessible place.
  • If you have a wood stove or fireplace, remember to have plenty of wood handy at all times.
  • Make sure you know how to open your garage door manually if you need to get your car out to go somewhere warmer.
  • Prepare a battery- or fuel-powered portable heater to heat your home.

The CDC website has additional resources for coping during extreme heat or cold.

Report the Outage

AEP Energy only supplies the generation portion of your bill. Your local utility is responsible for the delivery of power and maintenance during outages. So when you find yourself without power, notify your utility after assessing the situation.

It is always a good idea to keep your utility’s phone number handy, preferably with your emergency supplies and in your wallet or purse, in case the power goes out unexpectedly when you’re not home.

You can typically report an outage either via telephone or on your utility’s website.

  • Be sure to let the utility know the assessment of your situation, including downed lines.
  • It is important to notify the utility if you are using a generator to protect you, your family, and the line workers working to restore power. 
  • Follow any instructions provided by your utility until the power has been restored.

Power Outage Safety Tips

  • Keep flashlights and check their batteries periodically.
  • Have battery-powered cellphones and portable chargers on hand if a landline cannot be used.
  • Keep your car gas tank at least half full in case you need to leave your home.
  • Only operate lanterns, heaters, and fuel-fired stoves with proper ventilation.
  • Refuel heaters, lamps, and generators outside, and wipe up spills immediately. Stay away from flames or sparks.
  • Do not let children carry candles or oil lamps.
  • Never burn charcoal indoors. It releases poisonous carbon monoxide.
  • Keep refrigerator and freezer doors closed. A refrigerator will keep food cold for about four hours, and frozen foods usually keep up to 48 hours. You can help keep food cold longer by putting it on ice in a cooler. Refer to FoodSafety.gov to decide if you need to throw out food after a prolonged power outage.
  • Unplug appliances and electronics to protect them from a power surge when the power comes back on.
  • Leave a light turned on so you know when power is restored.

What About My Kids?

Have patience and plan for some fun. Unfortunately, power outages happen, and your utility line workers will work diligently to restore power to your home as quickly as possible.

You can make this less scary for children by having a few activities planned, such as games or storytelling by flashlight, keeping non-perishable snacks, food, and bottled water on hand, and reassuring them that the situation is only temporary.

Stay Safe. Stay Connected.

When electrical power goes out unexpectedly, it can ruin your day and be frustrating, but try to stay calm and patient. Outage can happen at street-wide, city-wide, or state-wide levels. Your local utility will work as quickly as they can to restore power to your home.

If you have questions or need to report an outage, remember to call your local utility or reach out to them online.

Sources

What Happens During a Power Outage

AEP Energy does not guarantee the accuracy, timeliness, suitability, completeness, freedom from error, or value of any information herein. The information presented is provided “as is”, “as available”, and for informational purposes only, speaks only to events or circumstances on or before the date it is presented, and should not be construed as advice, a recommendation, or a guarantee of future results. AEP Energy disclaims any and all liabilities and warranties related hereto, including any obligation to update or correct the information herein. Summaries and website links included herein (collectively, “Links”) are not under AEP Energy’s control and are provided for reference only and not for commercial purposes. AEP Energy does not endorse or approve of the Links or related information and does not provide any warranty of any kind or nature related thereto.

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