AEP Ohio customers who elect to switch to a different electricity provider are not eligible to participate in gridSMART® programs, which consist of SMART CoolingSM, SMART Cooling PlusSM, SMART ShiftSM, SMART Shift PlusSM, SMART ChoiceSM and eVIEWSM. These programs are not available to customers who are placed on Open Access Distribution tariffs which apply when a customer takes generation service from another provider.
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